Thursday, October 30, 2008

SAVE 40% ON PRE-PAID VOUCHERS

It is a great time to get your Vouchers!

From now on, until 5th, November Midnight GMT, you can get your Vouchers 40% cheaper than the official price.

Normally you can buy vouchers for 30% of the end-user price, which means you can keep 70% when you sell it. With this promotion you can buy vouchers for only 18% of the end user price (40% discount).

WHAT DO YOU NEED TO BUY VOUCHERS?

If you ordered Pre-Paid Vouchers before, you just have to go to the Wi-Fi Shop and buy the Vouchers there. First timers have to download and fill out our Pre-Paid Price Definition, send it to us via email or fax it to +36-1-269-49-62 or attach it in a ticket in the Help Desk. Then we'll set the prices in the system and will let you know when you can buy the Vouchers.

WHEN WILL THE VOUCHERS EXPIRE?

Vouchers will not expire until you sell them, so don't worry if your location is currently not operating. You can sell the Vouchers in the next season too.

HOW CAN I USE THE VOUCHERS?

Vouchers can be printed online with the Voucher System, after you log in to the Operator Area. You can design your own card, print it, or you can also export it in CSV format. If you want to print them, the system creates a high quality PDF file which you can print easily onto Avery Business Cards or to plain papers.

TIPS & TRICKS: DIFFERENT METHODS TO SELL VOUCHERS

The most easiest way to sell Vouchers is when you sell it for cash at the reception of the location. But there are other ways.

1. FOR HOTELS: INCLUDE THE PRICE IN THE BILL

You can give the voucher to your guest, then include it's price in the bill when the guest checks out.

2. SMS PAYMENTS

As you can export the codes in a csv file, you can easily use a mobile provider to accept payments via SMS in your location. The user sends a text message, then receives the voucher code to his/her mobile phone (one code from the exported csv file). He/she can activate this code on the hotspot's start page and log in to the hotspot. You can include an advertisement on your start page, which advertises this sms payment solution. For this you have to find a local mobile provider or use an international provider like SMSKambi which supports sms payments in 23 countries.

Wednesday, October 22, 2008

User Search

We've added a new feature to the Operator Area: User Search.

You can search users and see whether their account is valid or expired, see their registration details and all time usage.

You can also search Voucher codes to find out, if the Voucher code is still valid (is not activated), or activated but not used, used and still valid or expired.

You don't have to enter the full username, name, email or transaction id, you can do partial searches.

Why is this useful? There are several cases where this feature is important.

1. If a user has problems and there is a help desk at the location, they can check the user out
2. If the customer writes an email or talks to the operator via phone, the operator can easily trace the user
3. If the location sell vouchers, and someone returns with a voucher saying it's not working, they can easily check the voucher code

etc, etc.

This feature is also working for Secondary Operators.