Friday, February 26, 2010

Payoneer’s Prepaid Mastercard: Questions and Answers

Following our recent announcement about our new payment option, here are some questions and answers:


How can I change the payout method to Payoneer?

Log in to the Control Center, click on Tools & Settings > Your Profile, select Payoneer Mastercard as your Payout method for Regular Credit Card Payments and DON'T FORGET TO PRESS THE MODIFY button!


How much fee do I have to pay for Hotspotsystem for loading the card?

You don't have to pay any fees for this. It's free!


What is the minimum payment I can get loaded on the card?

It's $100 USD / 75 EUR / 100 AUD / 65 GBP / 700 SEK.


What happens with the card if I don't get a payment from you in every month?

If the balance on the card is $0 for 60 days, it will be deactivated. You can lower the payment limit to $100 to receive frequent payments, or be sure to leave some money on the card (and keep in mind that they will deduct a monthly fee from the balance every month).


Who is Payoneer?

Founded in 2005, Payoneer Inc. provides fully-hosted prepaid MasterCard solutions for organizations that need to remit payments to remote, dispersed populations worldwide. Payoneer's turnkey prepaid card platform enables companies of all sizes to optimize their payments delivery by replacing traditional payment methods with prepaid MasterCard cards and recurring electronic transactions. Payoneer is a registered MSP with MasterCard Worldwide and an approved partner of Meta Payment Systems®, a division of MetaBank. Payoneer is headquartered in New York and maintains its R&D center in Tel Aviv, Israel. Payoneer is privately held with venture funding from Carmel Ventures, Greylock Partners and Crossbar Capital. For more information, please visit: http://www.payoneer.com/aboutUs.aspx

Payoneer recently named Winner in Fourth Annual Paybefore Awards.

How does the Prepaid Mastercard work?

Payoneer's system requires an initial approval from Payoneer. After your application is reviewed and approved, a personalized debit card will be mailed to you. Once received and activated (follow instructions given by them), you can use it like any other Mastercard, to pay directly at merchants or to withdraw from an ATM machine. You can see a video demostration at the end of the post.

What are the fees of Payoneer's Prepaid Mastercard?




If I receive a prepaid MasterCard card, what am I committed to?

Nothing. You can use the card to obtain cash for your funds, use it in stores or online. If you decide to use the card, it can be loaded and used multiple times. Once the money on the card is depleted, and your card has a zero balance for 60 days, the card will automatically be deactivated and you have no further obligations with respect to the card.


What happens to my card if I don't use it?

If the card value is depleted and remains at a zero balance, no monthly maintenance fees are charged until funds are loaded onto the card again.


What foreign exchange (FX) rate is used?

Payoneer's Prepaid Mastercards are USD based. If you charge your customers in EUR, GBP, AUD, NZD or SEK, we will convert this amount to USD before loading your card using our bank's exchange rates.

In a non-USD based ATM or purchase, there will be an other conversion. In this case, Foreign Exchange Conversion rate is computed at the time of the transaction, whether at a retail venue or at an ATM. Conversion rates are calculated based on daily rates adopted by MasterCard (can be up to 2.2% above market rate), any fees applicable by the retail or ATM location and other processing entities.


How does my card work at an ATM?

Your card can be used at any ATM that displays the MasterCard acceptance mark. Withdrawal limits at ATMs may vary. The daily withdrawal limit is generally $1000, but the ATM you choose may be limited to providing a lower amount.


For more FAQ you can visit http://www.payoneer.com/faq.aspx .

Thursday, February 25, 2010

Get your HotspotSystem Payments directly on a Prepaid Mastercard!

HOTSPOTSYSTEM.COM is introducing a new card for our operators to receive their payments. As of today you will be able to register for your own HOTSPOTSYSTEM.COM Prepaid MasterCard®, powered by Payoneer, and receive your HOTSPOTSYSTEM.COM payments directly on the card.

Enjoy the benefits of getting paid onto the HOTSPOTSYSTEM.COM Prepaid MasterCard:

- Cards can be used anywhere MasterCard® is accepted – online and in stores
- Withdraw cash in local currency at ATMs around the world
- HOTSPOTSYSTEM.COM payments will be loaded directly onto the card
- HOTSPOTSYSTEM.COM load the card for free! - versus the wire transfer which has a 20 USD fee/transfer
- Online access to view your account, payments, balance and transaction history
- If the card is lost or stolen, a new card with the remaining balance will be issued

Payoneer has stringent regulations for customer privacy and uses top of the line security technology. If you ever have any questions about your card, Payoneer offers customer support by phone, email and live chat. For more information please visit www.payoneer.com .

To request a Prepaid Mastercard you need to do the following:

1. Log in to the Control Center, then click on Tools & Settings > Your Profile.
2. Under „ PAYOUT INFORMATION for Hotspot PRO Locations” click on the Payoneer logo and apply for the card.
3. To receive payments to your Payoneer Master card, click on the „ Payoneer Mastercard” as your Payout method for Regular Credit Card Payments and press the „Modify” button.

Make sure to sign up by March 5th so you can have the card in hand for the first payment that will be made on the middle of March.

Another important note: Payoneers’s Prepaid Mastercard is USD based. Before payments, we will convert the payout amount to USD using our local bank’s rates. Once the money is loaded on the card and you wish to get this money in any other currency than USD, MasterCard will convert the amount to the desired currency.

Payoneer’s Prepaid Mastercard has a one-time setup fee of $9.95 USD, but if you apply for the card before March 5th and you get at least $150 USD payment to the card within 3 months, you will get the $9.95 USD setup fee refunded by Payoneer.

You can see a more detailed information about the fees on the signup page of Payoneer (when you apply for a card).

We are excited to offer you this new card to manage your funds, making HOTSPOTSYSTEM.COM a better place to do business.

Wednesday, February 24, 2010

Improved Support for Mikrotik Routers

We have added a new method for using our hotspot system with Mikrotik routers.

Mikrotik routers were supported already, but you had to use the built-in login page of RouterOS, and link back to our splash page.

Now it is possible to display our well-designed splash pages directly. The login box will be embedded in the splash page.

Check out our Hotspot Installation Guide for Mikrotik Routers.

Thursday, February 18, 2010

Campground Skin Released


This is a new Skin for Campground / Campsite / Camping Hotspots.

As usual, you can use this skin for your Hotspot Splash Page easily, just log in to the Control Center, click on Manage > Locations > click on name > Modify Hotspot Data > Splash Page Settings.

Friday, February 12, 2010

Displaying the Login Box on the Main Splash Page


By default, customers have to log in on a separate page, not on the main splash page. This is better because when the customers see "Click here to log in", then the link goes to a page where the login box is displayed only so it's very straight-forward.

It is now possible to combine (merge) the login box with the main splash page, so the login box will be displayed above the package selection or voucher activation box. Login links will lead the customers back to this page.

For more information please read here.

On the screenshot above, you can get the idea. This is a combined splash/login page with the Ocean Blue Skin.

Changes on Locations Page


Several new features has been added to the Locations page which you can access from the Manage menu.

1. We have rewritten the code which generated the Locations page, so it should be much faster now.

2. You can now see the exact number of logged in users on all of your routers, including WDS routers! The first number besides each router icon represents the number of users who bought an access on that specific location and the access is still valid. The second number is the number of users who are logged in to that specific router, including roaming users and master accounts.

If you are using multiple locations, your users can roam between your locations (f.e. if they bought an access in location #1, they can log in to location #2, etc). This can be turned off in Manage > Locations > click on name > Modify Hotspot Data > Set Default Limits.

So if you see something like 1/2, then it's not a bug in the system, because it means that 1 user has bought an access in that location which is still valid, but maybe there are roaming users or master accounts logged in to that router.

3. Last activity can also be seen if you place your mouse over the chart which represents the router's current load OR if your router is not sending life signals (for example Mikrotik or Mesh routers) you can now see the last activity date instead of "DOWN". Last activity date is the date of last communication with the router (login date, logout date or accounting updates)