Monday, September 26, 2011

"Remember me" option for Wi-Fi Users at Login

We have added a "Remember me" functionality to the hotspot login pages.

You can hide this option from the Control Center which is especially useful when you are using desktop computers in your location and you wish to avoid that one user may log in with the previous user's details. You can turn this option OFF in the Control Center > Edit location > Splash Page Settings > "Display 'Remember Me' checkbox on Login Pages" checkbox.

If you are using custom skins, you need to update hotspotlogin_loginform.inc.html and main_combined.inc.html for combined login pages.

KNOWN ISSUES:
iOS devices and now the latest OSX Lion brings up a login popup safari when users connects to a wi-fi network and the OS cannot ping apple.com, this is how it knows that you don't have a full access to the internet so it brings up the splash page immediately. Unfortunately this behavior has its disadvantages. First, this is not a regular Safari browser and cookies are handled differently so the "remember me" functional will partially work (if you are using iOS devices), or won't work at all (if you are using Lion where the login popup doesn't handle cookies at all). Another thing is that when the user logs in, the popup disappears and the user won't see the popup which we display for the user with session statistics and logout information.

We have a knowledgebase article about this issue here with a "solution".

Wednesday, September 14, 2011

Notifications for Secondary Operators

Secondary operators can now get Router Alerts and sales notifications in a similar way as main operators. They can turn on/off alerts and set emails for it in the Control Center > Tools > System Settings menu.

Monday, September 12, 2011

Redirection upon successful login - UPDATE

From now on, instead of redirecting the user to a desired landing page, we display a "Redirect" page for 2 seconds, along with the popup which shows important accounting information for the user before we redirect them to the landing page of your choice.

Thursday, September 1, 2011

Introducing New Payout Methods: USA ACH and Local Bank Transfer through Payoneer

There are 2 additional payout methods for payments that were collected through our primary processor:

USA ACH through Payoneer (NEW)

Direct deposit to a U.S. Bank account.
Payout Currency: USD
Fees: HotspotSystem transfers your money there for free, but Payoneer deduct some fees: $5 setup fee and $3 fee per transfer

Local Bank Transfer through Payoneer (NEW)

In some countries you can get your money via LOCAL bank transfer. The difference between this method and international wire transfer is that the incoming wire transfer will be from the same country (so there won't be additional intermediate bank charges and your bank fees will be probably lower than if you get an international wire transfer).

Payout Currency: USD
Fees: HotspotSystem transfers your money there for free, but Payoneer deduct some fees: $5.95 or $9.95 per transfer depending on your country

Click here for additional information about supported countries, and How to Apply info

IMPORTANT NOTE: If you already have a Payoneer Preapaid Mastercard you have to contact us to switch to these methods instead.

Wednesday, August 31, 2011

New Feature in Control Center: User Report

You can now list or export your users. The report includes the user's personal details and captured data fields, as well as total usage information (traffic and time), number of logins, number of purchases with total amount and user validity information.

You can access this report from the Control Center under Reports.

Wednesday, August 17, 2011

New Feature in Control Center: Manage Master Accounts

You can now manage your own Master Accounts. You can list them, create new ones, renew them for yourself. WHen you renew, 6 months will be added to the account.

What is "Master Account"?

With Master Accounts you can create users which can be used to log in to your hotspot locations without having to use a voucher or pay for the access. Master Accounts are also known as "Owner accounts" and usually made for the owners of the hotspots. You can create 2 Master Accounts per location for free.

You can find this as a new menu item in the Control Center under 'Manage'.

New feature in Control Center: Logs

A new panel has been added to the "Show User" page, which is called 'Logs'.

You can now see what happened to the user, these actions include:
- User creation with attributes (bandwidth and other limits)
- User deletion with detailed reason (for example expiration date reached or traffic limit reached)
- All modifications by the operator (changing password, limits, suspend, etc)
- All blocking by the system with reason (for example bad password, or simultaneous device limit reached, etc)

For example you can now check why the user has been expired so you can tell the user easily.

As always, if you click on a transaction you can see all activity and logs regarding to that transaction only. When you search for the user you can see all activity by the user.