Friday, July 30, 2010

New Feature in the Control Center: Session Report with simultaneous users chart


We would like to introduce a new feature in the Control Center: Session Report.

With this you get a full featured list of the login-logout sessions in your hotspots (radius accounting information). It contains full details, including the NAS Id and the MAC address of the device where the user is connected, the internal IP address and port that the device gave to the user, etc.

All can be exported to a csv file, along with full user information.

You can also have a chart generated which shows the simultaneous sessions based on your criteria, with a comparison chart from a previous period.

Some notes:
- Historical data is available only from february, 2010
- If you filter to a specific device, the real usage on the device can be different as only those devices report usage which have the hotspot part enabled. So if the router or AP gets the internet connection from an other device and acts as a repeater, then the usage of the device is gathered on the parent device (which runs the hotspot service).
- Secondary operators can also access the report if you gave access to user information (but only for those location which they have access of course)

The new report can be accessed in the Control Center > Reports menu.

Let us know, what do you think of this new report, hope you will find it very useful.

Monday, July 19, 2010

New Features: Give a name to your device + device status history


You can now give a name to your devices. This is especially useful when you have lots of routers in one place, those were called WDS #1, WDS #2, etc. previously, but now you can give it a name so you can identify the device much easier.

This can be done from Manage > Locations, you can click on a WDS router in the list and you will reach the device's page. If you have only one router or would like to check out the main router, then click on the name of the location and click on the mac address from the device list.

Once you reach the device's page, you can also see the status history of the device with a nice chart so you will know immediately how many times your router was down and for how long within the previous month, and older downtimes are listed too as well. The history iof devices were recorded from march, 2010 so earlier notifications are not visible.

Thursday, July 1, 2010

Primary Payment Processor Changes

We are adding a new payment gateway to the system on the 1st of July (today) to improve our services. The new payment gateway is powered by Adyen, a dutch company formed by the founders of Worldpay.

The new gateway has several new features and enhancements:

- Acceptance of AMEX in USD, EUR and GBP
- Acceptance of Sofort DirectEBanking in EUR for customer from Germany, Austria, Belgium and Switzerland
- Acceptance of additional payment methods coming soon (like Moneybookers or Direct Debit)
- Enhanced payment pages
- More currencies are supported (existing ones plus JPY, SGD, CZK, HKD, MXN, DKK, ILS, PHP, PLN, TWD)

For some currencies Adyen will replace RBS Worldpay as the primary payment gateway. Normally you don't have to do anything, payment pages should work as usual.

However if you set up your router manually (for example Mikrotik routers) you have to add the following in the router:

Allowed host: *.adyen.com
Allowed IPs: 82.199.90.136/29, 82.199.90.160/27, 91.212.42.0/24


We will add additional payment methods to the Adyen gateway in the next few days, we will post the requirements as they are available. We will also post some new details on our website soon.

Should you have any questions or problems, you can contact our Help Desk.