New Feature in Control Center: User Report

You can now list or export your users. The report includes the user's personal details and captured data fields, as well as total usage information (traffic and time), number of logins, number of purchases with total amount and user validity information.

You can access this report from the Control Center under Reports.

New Feature in Control Center: Manage Master Accounts

You can now manage your own Master Accounts. You can list them, create new ones, renew them for yourself. WHen you renew, 6 months will be added to the account.

What is "Master Account"?

With Master Accounts you can create users which can be used to log in to your hotspot locations without having to use a voucher or pay for the access. Master Accounts are also known as "Owner accounts" and usually made for the owners of the hotspots. You can create 2 Master Accounts per location for free.

You can find this as a new menu item in the Control Center under 'Manage'.

New feature in Control Center: Logs

A new panel has been added to the "Show User" page, which is called 'Logs'.

You can now see what happened to the user, these actions include:
- User creation with attributes (bandwidth and other limits)
- User deletion with detailed reason (for example expiration date reached or traffic limit reached)
- All modifications by the operator (changing password, limits, suspend, etc)
- All blocking by the system with reason (for example bad password, or simultaneous device limit reached, etc)

For example you can now check why the user has been expired so you can tell the user easily.

As always, if you click on a transaction you can see all activity and logs regarding to that transaction only. When you search for the user you can see all activity by the user.

CUSTOMIZE DATA CAPTURE

A new option is now available in the Control Center, called Data Capture which was the most requested feature by operators who are using the Hotspot SPLASH solution.

Here you can customize what fields you require from your users. You can turn on fields like email, or phone number, you can even create up to 5 custom question which your users have to fill out. You can find this option under Manage > Locations > click on name > Modify Hotspot Data.



All of these fields will be available for you in the Control Center - once filled out - on the user's pages.

The option is also available for PRO locations (for credit card transactions and voucher registrations too) when the user is required to register.

TIP: you can even create a custom question in multiply languages. For this, you need to create a new skin (or use your current custom skin) and add a new language tag. Choose 'signup_cc' as the section and choose a tag name like CUSTOM1 and define your custom question. Then go to Data Capture settings, add a new custom question and write {CUSTOM1} as the question. When the registration page is parsed this will be replaced with the text you defined earlier in the language your customer is currently using.

This premium feature can be used by Hotspot PRO or Hotspot FREE subscribers as a standard feature, and currently it is also free for operators using Hotspot SPLASH.

If you are using custom skins, and changed the registration pages or the main_combined_autologin.inc.html template, this option will only work if you revert those templates back to original.

Introducing the Language Bar

We have replaced the static language selector on the splash pages with a new one, which can be edited dynamically so you can select which languages you would like to display to your customers. You can even hide all, making only one language available. The new option can be found in the Control Center, under Manage > Locations > Click on name > Modify Hotspot Data > Splash Page Settings.

If you are using custom skins, and edited the header files, you need to revert the header files back to original to see the change. (header.inc.html, hotspotlogin_header1.inc.html, hotspotlogin_header2.inc.html)

Redirect After Successful Login

This is a feature requested by many, you can now redirect users to an URL you specify after they log in to the hotspot, instead of the default welcome page. Just enter the URL in the Control Center > Manage > Locations > click on name > Modify Hotspot Data > Splash Page Settings > Redirect URL after Successful Login. Easy, huh? :)

Start Your Own Calling Card Service

When people are away from home they need a solution to call their friends or family on a cheap rate, because mobile roaming is an expensive thing. You can now offer them a possibility to buy calling cards from you which they can use to make cheap international phone calls.

How does it work?

You can set up a SIP gateway with your internet connection, connected to a landline phone which you can put at the reception. In the Control Center you can set what calling cards you would like to sell (for example cards worth 5 USD), then buy those cards from us, print them using our powerful printing tool and sell them to your users.

What is the business model?

We provide the system and pay for the calls. You provide the phone setup and bring the customer. We share the income so you get 50% and we get 50%.

How and when can I start the service?

You can start it right now. You can find a new menu in the Control Center, called "Calling Cards". You should start by going to our How to Start a Calling Cards Service page which provides all information, and the gateway setup guide.

Some notes:
- Calling cards can be used by any SIP software so customers can make phone calls using their own phone or laptop.
- If you connect the SIP Gateway to a hotspot router, the service will work without the need of having the users authenticate. This means that you can allow SIP calls with this service while users have to buy a hotspot access for all other activity on the internet.

Where there is a hotspot service running, chances are big that there is a need for this. So start your calling card service now and make your customers happy!