Grande Hytteutleige Camping (Featured Client)

In Grande Hytteutleige og Camping in Geiranger, Norway, situated in beautiful surroundings below the "Eagle road", down by the famous "Geirangerfjord", the summer season is about to begin. They have cabins, all with a fantastic view of the mountains and fjord. The camping ground is suitable for caravans, camping cars and tents. Hotspot access is available of course.

Click here to visit their website.

New Servers in Singapore

Hotspot System Operators have the option to use our asian servers, located in Singapore.

This is a recommended option for all operators in that area, especially Australia and New Zealand.

To test the speed just compare http://asia.hotspotsystem.com/ and http://www.hotspotsystem.com/ .

To switch to the new servers, just log in to your router's admin panel and go to Administration > HotSpot or Services > Hotspot, and

1. Find the line:
Redirect URL> https://customer.hotspotsystem.com/customer/hotspotlogin.php
CHANGE IT TO: https://asia.hotspotsystem.com/customer/hotspotlogin.php

2. Find the Line:
Additional Chillispot Options> uamhomepage https://customer.hotspotsystem.com/customer/index.php?operator=...
CHANGE IT TO: uamhomepage https://asia.hotspotsystem.com/customer/index.php?operator=...

Then press SAVE. The router will reboot and you're done.

Waterfront Terraces (Featured Client)

From time to time we make post of some featured clients and it has been a while when we posted one. So here's another featured client: Waterfront Terraces Luxury Holiday Apartments on the Cairns Esplanade. You have to see this place, the location is beautiful and they have wi-fi internet access of course, using our system :)

Changes regarding the Custom Packages

When you've created a custom package, there were some optional parameters, like download/upload bandwidth/traffic limits. If you haven't set any limits, then the limits were set to unlimited.

We've found out that in most cases it's not recommended to set the bandwidth limits to unlimited, because with multiple users, for example if one user is uploading large files, it would slow down the other users' speeds dramatically.

There's an option now in the package creation page, where you can select 'Use location's default' (this is cheked by default when you create a package). This means that if a user buys this package, the location's default limits would be assigned to it (which you can set for each locations at 'HotSpot Locations' > Click on the location > 'Modify Hotspot Data').

If you're using Custom Packages please review your packages to ensure that you have set the correct limits. For reviewing your package listing, just go to 'HotSpot Locations' > click on name, and see what limits are used by your packages under 'Hotspot Packages'.

If you're using the Default Packages, then there're no changes, default packages will use the default limits which you can set at 'HotSpot Locations' > Click on the location > 'Modify Hotspot Data'.

'CHARTS': New Feature in the Operator Area

'CHARTS': NEW FEATURE IN THE OPERATOR AREA

A brand new feature is available in the Operator Area, called 'Charts'.

Currently there are 2 types of charts available, which contains the following charts:


1.SHOPPER CHARTS

- Country of Registered Users
- Language of Registered Users
- Type of Credit/Debit Cards
- Credit Card vs PayPal vs PrePaid Card

2. PURCHASE CHARTS

- All sales by the length of accesses
- All sales by access packages
- All sales by the price of accesses
- Credit Card/PayPal income by HotSpot Locations
- All income by HotSpot Locations

All charts can be filtered by date and by location.

These charts can be extremely useful to analyze the productivity of your hotspot(s).

We'll add more charts to the Operator Area soon, but until then, feel free to write your opinions to us about this.


HOTSPOT LOCATIONS OVERVIEW CHANGE WITH SYSTEM LOAD

We have changed the look of 'HotSpot Locations', now you can see your router's status on this page, and the system load if the router is online.

System load is a standard unix load, explained here: http://www.lifeaftercoffee.com/2006/03/13/unix-load-averages-explained/

We're displaying the 1 minute average, but you can see all 3 averages by clicking on the location.
On the routers, the load should not be more than 2, but if it's around or more than 1.00, you should consider setting up another or a more powerful router on that location.

WorldPay System Upgrade

UPDATED: Worldpay System has been upgraded, credit card processing is back to normal.

Our primary credit card payment processor, WorldPay will be perfoming a major system upgrade On Saturday 9 February 2008. Payment processing via WorldPay will be unavailable whilst they apply the Upgrade for up to 8,5 hours.

Unavailable from: 01:30 GMT (9 Feb)
Duration: for up to 8,5 hours

If you're not using WorldPay then your service will not be affected.

New Servers, Improved Security

NEW SERVERS

Several services of HotSpotSystem.com are running on brand new servers. Here's a quick overview:

- Multiple IBM x3400 servers with Dual-Core Intel Xeon Processors (seperated web server and database server)
- Each server contains multiple SAS HDDs with RAID for redundancy
- Servers are hosted in Data Park which is located in the heart of the city
- Servers get 40 Gbit/s domestic bandwidth and 6 Gbit/s of international bandwidth
- Availability of electric current: 99,999 %
- Guaranteeing of regulated temperature: 99,999 %
- Availability of Internet connection: 99,5%

See some pictures at the end of the post.


IMPROVED SECURITY

All client and operator pages are using SSL 128-bit data encryption to protect user's data.

IT'S STRONGLY RECOMMENDED TO UPDATE YOUR ROUTER'S FIRMWARE to enable https connections on the end user pages.

To do this, just log in to your router's admin panel and run the setup command of the location. If you'd like to manually update the settings, you'll need to change http:// to https:// 2 times in the router's admin page. Go to Administration > HotSpot or Services > Hotspot, and

1. Find the line:
Redirect URL> http://customer.hotspotsystem.com/customer/hotspotlogin.php
CHANGE IT TO: https://customer.hotspotsystem.com/customer/hotspotlogin.php

2. Find the Line:
Additional Chillispot Options> uamhomepage http://customer.hotspotsystem.com/customer/index.php?operator=...
CHANGE IT TO: uamhomepage https://customer.hotspotsystem.com/customer/index.php?operator=...

Then press SAVE. The router will reboot and you're done.

Here're some pictures of the new servers: